About Us - FAQs

Frequently Asked Questions

1.  What are shipping times?  How soon will I receive my items?

Please allow up to 3 business days to process requests.  For MADE TO ORDER dresses, dresses require additional processing time of up to 3 weeks.  Orders ship from Berkeley, CA. 

2.  Returns.  We are unable to accept returns on masks. 

3.  Recycle Program.  Have you purchased a handmade dress from our shop? Send it back when you're done and get a credit on your next order! Email stephani@wolfbanditpupbrigade.com to get started. 

4.  Packaging.  We are working to ensure we provide ALL sustainable packaging! Our mailers, stickers and clear wrap are from EcoEnclose and are mailed from recycled content and are compostable!  

 5. Contact Us. Questions, comments? Send us an email at stephani@wolfbanditpupbrigade.com.